Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, subscribe to a plan, or contact us for support. This includes your name, email address, payment information, and any preferences you set within the app.

We also automatically collect certain technical data when you use SoraSongs — such as your IP address, browser type, device identifiers, pages visited, and listening history — to improve your experience and the quality of our service.

2. How We Use Your Information

• Provide, maintain, and improve the SoraSongs service
• Process transactions and send related billing information
• Send you technical notices, updates, and support messages
• Personalise your listening recommendations and chakra journey
• Monitor and analyse usage trends to enhance our platform
• Detect, investigate, and prevent fraudulent or unauthorised activity

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform (e.g., payment processors, cloud infrastructure), subject to strict confidentiality obligations.

We may disclose your information if required by law or to protect the rights, property, or safety of SoraSongs, our users, or the public.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at privacy@sorasongs.com.

5. Cookies

We use cookies and similar tracking technologies to operate and improve SoraSongs. For full details on how we use cookies and your choices, please see our Cookie Policy.

6. Security

We implement industry-standard security measures — including encryption in transit and at rest — to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, object to or restrict certain processing, and request data portability. To exercise any of these rights, contact us at privacy@sorasongs.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date above. Continued use of SoraSongs after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, please reach out via our Contact page or email privacy@sorasongs.com.